Zoom will be temporarily suspending the distribution of Handy Recorder app due to the following issue caused by the app’s latest update:
A) Recording/stopping operations are repeated and files are created automatically.
B) Files recorded with the previous version are played back at a faster speed.
*These issues occurred with Handy Recorder app Ver 188.8.131.52 published in June 2017
Please try the following action, when you meet problem A:
・In Handy Recorder app, go to MENU and select RESET to perform a reset.
When a suitable resolution is developed, we will announce it on our website. We apologize for any inconvenience.
About Zoom North America:
Zoom North America is the U.S. affiliate of the Zoom Corporation (Japan). The company prides itself on offering its customers the very highest level of service and support.