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For Immediate Release

TAC-2/TAC-2R: macOS operating issues and workaround

Recently a problem has occurred where Mac reboots itself (kernel panic) in the following combination when it is connected to TAC-2/TAC-2R Thunderbolt® audio interfaces.

  • macOS sierra 10.12.4 or later
  • After returning from sleep mode

We are still analyzing this problem, however, the following workaround may be effective:

  • Unplug the Thunderbolt® cable from TAC-2/2R before Mac is turned to sleep mode or shutdown.

* Please connect the cable with TAC-2/2R again after turning on the power or returning from sleep mode.

 

Please check back for updates on this issue. We apologize for any inconvenience.

 

 

About Zoom North America:
Zoom North America is the U.S. affiliate of the Zoom Corporation (Japan). The company prides itself on offering its customers the very highest level of service and support.

For more information, please visit www.zoom-na.com or contact Zoom North America at info@zoom-na.com.

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